Paul Sassone

It doesn’t take much to make me happy.

My tastes are pretty simple and ordinary.

I was quite pleased, for instance, when McDonald’s started serving breakfast all day. One of those simple pleasures I mentioned is a McDonald’s bacon, egg and cheese biscuit.

But then I learned the biscuit sandwiches would continue to be available only in the morning. Bummer.
How come?

I emailed Steve Easterbrook, McDonald’s CEO, last week and asked him why.

Steve didn’t reply. But Customer Care Manager Nicholas did.

And Nicholas came with glad tidings for me, and maybe for you, too.

He wrote, “In September 2016 we will begin offering one national, all-day breakfast menu, which includes biscuit, McMuffin and McGriddles sandwiches … . We are excited to serve our customers some of McDonald’s great-tasting breakfast sandwiches and sides all day long.’’

You don’t suppose McDonald’s is doing this just because I asked, do you? Guess I should have asked sooner.

No, McDonald’s must have received other complaints about items missing from its all-day breakfast menu.

Funny thing. Sometimes only food from McDonald’s will do. Must be something in our DNA. But when you want a bacon, egg and cheese biscuit, for example, nothing else will do. And to be told you can’t get one is frustrating.

To celebrate this good news — and since I was out running errands the next morning — I stopped at a McDonald’s drive-through window and ordered three bacon, egg and cheese biscuits and two orders of hash browns. You see, my wife likes bacon, egg and cheese biscuits, too.

My wife was pleasantly surprised when I arrived home, brown paper sack of biscuits in hand.

What I unwrapped turned out to be three Egg McMuffins and three orders of hash browns — a 100 percent wrong order. And since neither my wife nor I like Canadian bacon we had wasted time, money and possibly damaged our DNA.

I could have taken it all back, but it was a distance and it was raining.

I know, I’ll email Customer Care Manager Nicholas. But it turned out his email could not technically be answered.

There was a phone number on my receipt, so I called it.  A recorded voice told me how important my call was and demonstrated just how important by telling me to leave my name and number and that someone would get back to me.

No one did.

I should stop giving McDonald’s my business, right?

And I would, too. But those bacon, egg and cheese biscuits are so good.

Curse that DNA!

–Good news for  bacon, egg, cheese  biscuit lovers–